A Five Step Checklist For Establishing Social Media Presence

If you’re starting your own business or are in charge of marketing efforts for an established organization, you’re probably more than aware of the importance and cost-effectiveness of “social media marketing.” I place quotes around that phrase because marketing in social media really isn’t marketing in the traditional sense. It’s about building relationships, creating value and being a contributing member of the industry you’re in.

Blah, blah, blah. If you read tech blogs or follow any of the “SM specialists” who Tweet about this stuff 24/7, you’ve heard these statements ad nauseam.

But that doesn’t mean it’s not the truth. And until companies start to embrace these values, it will continue to be repeated if only to be hammered into heads. For the new company, there are certain checklist points that I feel are not only expected but required:

1.) Establish an active presence on Twitter and Facebook

Create a Twitter profile and a Facebook Page for your organization. If possible, try and keep the profile names as simple and consistent to your brand as possible. For example, for RedCandle Research, we have the following:

Main: www.redcandleresearch.com
Facebook: www.facebook.com/redcandleresearch
Twitter: www.twitter.com/redcandlelight (@redcandle – taken; @redcandleresearch – too long)

For my band, Festizio, we had to accommodate for unavailable usernames as well:

Main: www.festizio.net
Facebook: www.facebook.com/festizio
Twitter: www.twitter.com/festizioband (@festizio – taken)
MySpace: www.myspace.com/festizioband
YouTube: www.youtube.com/festizioband

Once you’ve got that covered, you can explore the more industry specific platforms that may appeal to your sharing your message (YouTube for videos, Flickr for photos, ReverbNation for music, etc.). But get Twitter and Facebook covered first. It’s where everyone is and, thus, it’s where you need to be.

2.) Realize that different platforms are different mediums and have different audiences

Online communities are not all the same, and each require a different voice and posting style than another. Twitter is more friendly for periodic posts of short ideas throughout the day, and the platform makes it easier for these posts to be shared via Retweets or organized by hashtags. Facebook enables embedded multimedia posting, making it easier for the reader to see what you’re sharing (video, image, etc.) without having to visit an external link. But for both platforms, it’s important to resist over sharing, as you would risk annoying the customers that follow you.

3.) Start a blog and share your ideas in depth

When thoughts must jump from 140 character posts into more detailed analysis, it’s time to write a blog post. This is your opportunity to show that you have insightful ideas to contribute. It’s your opportunity to prove your expertise to those within your industry. Where a company website might be cold with product info, a blog allows you to humanize your business. You show that there is a thinking human with (hopefully) a warm beating heart in your chest.

4.) Connect with others in your industry

When your presence is set and you’re ready to explore, look for other voices in your industry. Using free tools like Technorati or TweepSearch, you can find blogs and Twitter users by readership levels. For a more detailed analysis on who’s talking and what they’re saying, you could also work with an online analytics reporting firm like us. Wink, wink.

5.) Be interesting or, at the very least, be useful

No one likes to be bored to death.

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(Image via Toothpaste For Dinner)